Frequently Asked Questions

We currently ship to Australia, New Zealand, United States, Canada, United Kingdom, Germany, France, Spain, Italy, Netherlands and Portugal. *Orders Shipped within 2 Business Days from receiving Order Confirmation.

Sorry about that! In a few cases, the shipping carrier takes 1-2 business days to register your shipment status from the shipping date. If your tracking number isn’t updating or working at all, please reach out to us.*Orders Shipped within 2 Business Days from receiving Order Confirmation.

 Slick it™ Hair Styling Wand is suitable for hair of any thickness.

Sure! Become a stockist & access wholesale pricing by emailing us at wholesale@slick-it.com.au  

We are always looking for new and exciting opportunities. Email us at pr@slick-it.com.au   

Returns + Refunds

If your package has arrived damaged and you would like to initiate a return, simply email hello@slick-it.com.au with your order number and the email used for your order along with photos of the damages. 

We'll either refund your money, or send you another package. Whichever you prefer. 

Shipping

 Standard shipping is $5 AUD  

5-7 business days 

 

Free standard shipping when you buy more two or more.

 

Express shipping $15 AUD 

1-3 business days 

*Orders Shipped within 2 Business Days from receiving Order Confirmation.

 Standard shipping is $10 AUD  

7-20 business days 

  

Free standard shipping when you buy more two or more.

  

Express shipping $20 AUD 

3-7 business days 

 Standard shipping $8 USD

14 - 30 business days 

 

Express shipping $17 USD 

5-7 business days 

Standard shipping £5 GBP

10-30 business days

 

Express shipping £14 GBP

5-7 business days 

We are not liable for customs clearance fees or customs holding times in your country. Please keep an eye on your shipment. We are not liable if your order is refused by your country's customs office. We provide the necessary documentation to clear customs.

 Standard shipping €5 EUR

10-30 business days

 

Express shipping €15 EUR

5-7 business days 

We are not liable for customs clearance fees or customs holding times in your country. Please keep an eye on your shipment. We are not liable if your order is refused by your country's customs office. We provide the necessary documentation to clear customs.

 Standard shipping $8 USD

14-30 business days

 

Express shipping $18 USD

5-7 business days